Home loans in India come from banks, from housing finance companies and from other non-bank lenders. Their ads look alike, but the way your rate is set, how quickly it follows RBI, and where you complain can differ. This guide compares them in plain words, so you can judge an offer, or your current loan, on facts.
What is the difference between a bank, an NBFC and an HFC?
- Bank. Takes savings and current account deposits, runs payment services, and lends. Licensed and regulated by RBI.
- NBFC (non-bank finance company). Lends but is not a bank. RBI says NBFCs cannot accept demand deposits, are not part of the payment and settlement system, and deposit insurance is not available to depositors of deposit-taking NBFCs.
- HFC (housing finance company). An NBFC that mainly gives housing loans. RBI says HFCs are regulated by RBI and supervised by the National Housing Bank (NHB).
As a borrower, you are not putting money with the lender, so deposit rules matter less to you. What matters is how your rate is set, which charges are allowed, and how you can complain.
How are home loan rates set at banks vs NBFCs and HFCs?
Your floating rate is a benchmark plus a spread. The benchmark is a reference rate. The spread is the lender's margin. For bank loans linked to an external benchmark, RBI rules allow the spread to change only in limited cases.
- Banks. Since 1 October 2019, RBI has required banks to link new floating rate retail loans, including home loans, to an external benchmark. Many use the RBI repo rate, the rate at which RBI lends to banks. The rate must be reset at least once every three months. So a repo change usually reaches you within three months. Older bank loans may still be on MCLR (marginal cost of funds based lending rate), the bank's internal rate. RBI data shows that at end-June 2026, 68.2% of banks' outstanding floating rate rupee loans were linked to an external benchmark and 29.6% to MCLR.
- NBFCs and HFCs. The external benchmark rule is in RBI's directions for banks. NBFC and HFC floating rates are often linked to the lender's own reference rate, which the lender revises on its own schedule. A repo cut may reach you later, partly, or not at all. Ask the lender how its benchmark is set and how often it has changed.
RBI's repo rate is 5.50% as of October 2026, after the Monetary Policy Committee raised it by 0.25 points on 7 October 2026.
Which RBI rules apply to both banks and HFCs?
Many borrower protections apply to banks, NBFCs and HFCs alike.
| Rule | Banks | NBFCs and HFCs |
|---|---|---|
| External benchmark for new floating retail loans | Yes | No; lender's own benchmark is common |
| Key Facts Statement with APR (loans from 1 October 2024) | Yes | Yes |
| Penal charges, not penal interest (new loans from 1 April 2024; existing loans by 30 June 2024) | Yes | Yes |
| Choice of higher EMI or longer tenure at rate reset | Yes | Yes |
| No prepayment charges on floating rate, non-business loans to individuals sanctioned or renewed from 1 January 2026 | Yes | Yes |
| Original property documents back within 30 days of closure, or ₹5,000 a day for lender-caused delay | Yes | Yes |
| Complaint escalation | RBI Ombudsman | NBFCs: RBI Ombudsman, if eligible. HFCs: National Housing Bank |
These rules first came in separate circulars. RBI consolidated many older circulars into new Directions in November 2025, so check the latest directions for the current wording.
On complaints: the RBI Integrated Ombudsman Scheme, 2026, in force since 1 July 2026, covers banks and NBFCs that accept deposits or have customer interface with assets of ₹100 crore and above. It excludes HFCs. For an HFC, complain to the company first. If it does not respond in about 30 days, or you are not satisfied, use NHB's GRIDS portal.
Is a bank home loan always cheaper than an HFC loan?
Not always. Rates depend on the lender, your credit score, income, the property and the loan size. How the rate moves later, because of the benchmark, also matters.
Small gaps add up over long tenures. Take a ₹50,00,000 loan for 20 years (240 months). Using the standard formula EMI = P × r × (1 + r)^n ÷ ((1 + r)^n − 1), where r is the monthly rate (annual rate ÷ 12 ÷ 100) and n is the months:
| Rate | EMI | Total interest over 20 years |
|---|---|---|
| 8.25% | ₹42,603 | ₹52,24,788 |
| 8.75% | ₹44,186 | ₹56,04,529 |
| Difference | ₹1,583 a month | About ₹3.80 lakh |
These rates are for illustration only, not offers from any lender. The point: a 0.50 point gap, held for 20 years, costs about ₹3.8 lakh on this loan. Fees, insurance and how the rate moves after resets can change the picture, so compare the APR in each Key Facts Statement.
Why do some borrowers choose an NBFC or HFC?
Policies vary by lender, but borrowers sometimes find NBFCs and HFCs more flexible on:
- Income documents, for example for self-employed people or those with irregular income.
- Property types or locations that a bank may not finance.
- Credit histories that do not meet a bank's criteria.
That flexibility may come at a higher spread. If your income or credit score has improved since you took the loan, you may be able to get a better rate, from your current lender or by switching.
What should I check before choosing, or switching?
- Benchmark. Is it repo-linked, MCLR, or the lender's own rate? How often is it reset?
- Spread. Ask for it in writing. This is the part you can negotiate.
- APR. Compare the all-in cost in each KFS, not just the headline rate.
- Charges. Processing fee, conversion or switching fee, and any charges on fixed rate loans.
- Complaint route. Know where to escalate if something goes wrong.
Can I move my home loan from an HFC to a bank?
Yes. This is a balance transfer: the new lender pays off your old loan and you repay the new lender. For floating rate loans to individuals for non-business purposes sanctioned or renewed from 1 January 2026, RBI rules bar prepayment charges at all regulated lenders. Older loans and fixed rate loans follow earlier rules and the lender's terms, so check your agreement. The new lender may charge its own processing, valuation and legal fees. Work out whether the saving beats the cost before you switch.
Do it in 10 minutes, free
Use the balance transfer (switch) calculator on LowerMyEMI to see whether moving your loan saves money after all costs. Then enter your loan once and we draft one email per lender, banks and NBFCs, asking for their best rate, plus a letter to your current lender. You send them from your own email.